The Ontario Gaming Authority levied a substantial $100,000 penalty against Apollo Entertainment. Apparently, Apollo failed to comply with certain crucial responsible gaming regulations – those intended to prevent individuals from excessive gambling.
A significant concern? They were neglecting to adequately identify and assist players potentially experiencing difficulties. Consider measures such as establishing wagering restrictions and ensuring players are aware of how to withdraw if their gambling becomes problematic. Rumors suggest that one individual lost an astounding $200,000 within a matter of months, and Apollo remained oblivious.
However, it seems Apollo is attempting to rectify the situation. They are reportedly collaborating with the gaming authority to address the issues and prevent recurrence.
Naturally, Apollo retains the right to contest the penalty if they deem it unjust. We shall observe the subsequent developments!
The Ontario regulator for alcohol and gambling, the AGCO, is emphasizing the right of penalized operators to contest their sanctions. Appeals can be made to an independent judicial body known as the Licence Appeal Tribunal, which functions autonomously from the AGCO. In essence, the AGCO is deeply committed to ensuring a secure and equitable online gambling environment within Ontario. Their objective is to foster enjoyment while simultaneously prioritizing player protection. A crucial aspect of this commitment involves mandating gambling entities to diligently monitor their clientele. Should a patron exhibit indications of problematic gambling behavior, the company is obligated to intervene and provide assistance.
